This Privacy Policy applies to all personal information collected by ISA (Victoria) Pty Ltd (ACN 087 438 819) ("We", "Us") due to the customers and clients accessing and using our Safe Student App ("App") and our websites.
Your privacy is very important to us. For that reason, please read the following details carefully and get in contact with us if you have any questions. You can contact us at:
We comply with the Privacy Act (1988), The 13 Australian Privacy Principles and the Spam Act (2003). Your information will not be held outside Australia.
We do not collect any personal information about: racial or ethnic origins, political opinions or memberships, religious beliefs or sexual preferences, union membership or health or genetic information.
We may collect personal information from you in the course of your usage of our App or our websites if you input any personal information into our websites or our App. This includes all personal information and contacts that you enter into the App.
In addition, we also collect cookies from your device, which enables us to tell when you use our websites or the App and also to help customise your website and the App experience.
The purpose for which we collect personal information is to provide you with the best service experience possible on our websites and the App, and to enable educational institutions to fulfil their duty of care obligations.
Some provision of personal information is optional. However, if you do not provide us with certain types of personal information, including location data, you may be unable to enjoy the full functionality of the App or the websites.
The Safe Student App accesses, collects and uses your device's location data. Location is a core feature of the App, and the App will only access your location after you have granted location permission on your device.
While you are logged in to the App, it collects your location in the foreground and in the background, including when the App is closed, not in use, or after your device restarts. Location is recorded when you move a significant distance and periodically (approximately every 15 minutes). While background location is active, your device will show a persistent notification from the App. Location collection stops when you log out of the App.
We use your location data to:
We do not use your location data for advertising, and we do not sell your location data.
You can stop location collection at any time by logging out of the App, or by turning off location permission for the App in your device settings. If you do so, the App's safety monitoring and emergency location features will not work.
We customarily disclose personal information only to our service providers who assist us in operating the websites and the App. We will also disclose location data and related information to your educational institution for safety and compliance monitoring. We will only disclose personal information to other unrelated third parties with your consent.
The Australian Privacy Principles under the Australian Privacy Act 1998 (Cth) allow you to get access to, and correct, the personal information we hold about you in certain circumstances. If you would like to obtain such access, please contact us on the details set out above.
We have processes in place to ensure the security of your personal information, including encryption of all data when it is transferred to our service providers and limitations on access to personal information within our organisation.
We may change these policies at any time, with immediate effect upon the changes being published on our websites.